Shipping & Returns
CANADA, US & MEXICO: 5-15 business days
EUROPE: 5-10 business days
OTHER AREAS: 5-20 business days depending on location
Starts when your order has been shipped, and does not include standard processing time of up to 3 business days. Business days do not include Saturdays, Sundays, or Holidays.
We currently only offer Standard Shipping.
Refund if package is lost or damaged. Refund if not delivered in 35 days.
Buyer Protection
Buyer protection allows you to get a refund within the protection period if your item doesn't arrive, arrives damaged, or arrives not as described.How long does buyer protection last and how can I initiate a return/refund?
It lasts 15 days from the moment you confirm receipt of your item. Any item with the label "Buyer protection" on its detail page is covered, with the exception of:• Items that you have damaged yourself
• Personalized and custom-made items
• Items unsuitable for return due to hygiene or health reasons.
If there is an issue with your item, follow these steps: